Prouds The Jewellers

Reviews of Prouds The Jewellers

•  

  Alesha Pearson Added January 14, 2023

  ★ ☆ ☆ ☆ ☆
  Young girl was rude, couldn't be bothered was more interested in serving someone else with jewellery on. Roll of the eyes when I would ask to look at a different chain..i walked out
•  

  Takeeta Johnston Added January 06, 2023

  ★ ★ ★ ★ ★
  Prouds Midland has a wide range of jewellery and Fiona was very helpful and professional in ger customer service.
•  

  sommer taylor Added December 31, 2022

  ★ ★ ★ ★ ★
  Every staff member is fantastic! They are very kind and friendly and they can’t help you enough.
•  

  Topp Dogg Added December 21, 2022

  ★ ☆ ☆ ☆ ☆
  I rang on Friday 31st December to Prouds, Midland Gate, to try and order, and pay for, a Baby G watch. This watch was $149.00. I was told no, I couldn't do that. So, I asked if I could pay for it on the web page, and my husband come in and pick it up that day. Again, I was told no. So then - I asked if they would put one aside for me, and I would drive down from Moora (2 hours North of Perth) on Tuesday to pick up and pay for the watch. (My daughter's birthday is on Thursday). They said they would organise that, but didn't say anything else.
  Once I got there yesterday, I went in and asked for the watch. Without batting an eyelid, the sales lady said that would be $199. I said I'd spoken to them, and they were meant to have put one away for me at $149, and no one had mentioned the special was ending..
  She said no, they hadn't put one away. The special finished at the end of last week.
  I asked to speak to a manager to explain the circumstances, and the sales lady said No. Just that. No. I asked why on earth not, and she replied "That's because I already know what they're going to say".
  At this point, I realised that whatever this lady had in her head had clearly dies over the Christmas break. and I turned on my heel and walked out.
  I went down to Shiels Jewellers, and I bought not only a Baby G watch, but also a pendant, necklace and bracelet. I sincerely hope they have different owns, as I would hate one single cent of my money to go towards such utterly awful customer service.
•  

  Claire R Added December 19, 2022

  ★ ☆ ☆ ☆ ☆
  Great service when you are buying something, terrible service if you want to return anything. Firstly when you are spending over a $1000 it’s good service to inform your client that the business does not do refunds. The item I bought just wasn’t right for what I needed and to say the “assistant” was rude and obnoxious would be an understatement. Secondly they don’t do 18ct gold and thirdly they do not provide the weight of their gold jewellery…very dodgy. With the amount of mainstream competition for generic chain jewellery stores, avoid this one like the plague. To the young “lady” who served me, find your manners and another occupation.

Add review

Questions & Answers

1. What is the phone number for Prouds The Jewellers

2. Where is Prouds The Jewellers located?

3. Is there a primary contact for Prouds The Jewellers

4. What is the web address (URL) for Prouds The Jewellers

About prouds.com.au

Prouds The Jewellers
Australia’s largest jeweller, with stores nationwide. Gold, Silver, Diamond and Gemstone jewellery, and more. Shop online now.